Careers with ETHOS

Are you an expert in education? How about digital media, career management or technology? Maybe you just have a feeling you'd fit in with us. If so, we'd love to hear from you!

Join Our Team

Current openings are posted below and updated frequently. Be sure to keep checking back. Do not hesitate to apply, even if we are not advertising for a position that interests you!

Send us your resume, and certifications, and a cover letter detailing your skill set and why you feel you’d be a great new member of the team to hr@ethoscmg.com.

TechWorks for Young Adults (TWYA) Facilitator

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Relevant Post-Secondary education in Counselling, Education, Social Work, Psychology or a related field, or equivalent combination of experience and education. Preference for bachelor’s degree in human services.
  • Training in Employment Counselling theories and processes and career assessment tools.

EXPERIENCE:

  • Extensive experience in group facilitation, including computer and online applications.
  • 3 to 5 years’ experience working with diverse client groups.
  • Business experience and existing contacts with employer community.
  • Demonstrated knowledge of Job Search Strategies, current employment trends, labour market information and appropriate workplace behaviours with a focus on Digital Skills.
  • In- depth knowledge of LMI research, job search resources, online employment tools to help participants conduct a self-directed job search.
  • Knowledge of digital skills credentials and accreditation, employment pathways and transferable career choices.
  • Experience with facilitating and presenting to diverse audiences using web-based tools and live chat functions.
  • Solid administrative skills and demonstrated use of Microsoft Office (Word, Excel, Outlook), various web browsers, Internet networks, on-line employment tools and webinar technologies.
  • Ability to adapt to new technology in a continuously improving and changing work environment.

RATED REQUIREMENTS:

Personal Suitability:

  1. Shows respect for diversity and ability to work effectively and productively with diverse clientele.
  2. Contributes as a team player and takes initiative.
  3. Maintains comfort with change and learning; demonstrates a commitment to professional development.
  4. Possesses an awareness of one’s own capabilities and understanding of when to draw upon others’ expertise.
  5. Demonstrates a positive attitude and professional conduct.

Abilities and Skills

Ability to:

  1. Motivate students to complete and follow through with class assignments.
  2. Assist participants in developing realistic career goals and action plans.
  3. Understand when and where to refer participants for further assistance to complete their RTWAP’s, or to alternative resources for participants with barriers.
  4. Demonstrate proficiency in the use of Word, Excel, Outlook and Internet applications.
  5. Prepare program materials and ensures classroom intake readiness.
  6. Instruct and develop program curriculum.
  7. Conduct weekly one-to-one employment counseling sessions as well as unscheduled sessions with program participants; provide crisis intervention as needed.
  8. Make appropriate post-program referrals.
  9. Schedule speakers.
  10. Assist in the review of lesson plans, videos and other course material to ensure appropriateness and relevance, revises as required.
  11. Conduct ongoing labour market research.
  12. Consult with the Program Manager regarding matters of concern.
  13. Present program information to other services providers, or Service Canada sponsored Group Information sessions.
  14. Manage multiple responsibilities and work cooperatively in a team environment.

Knowledge:

Knowledge of:

  • Adult learning principles and facilitation of interactive group workshops.
  • Local programs as well as a thorough knowledge of local and community employment and education-related programs and services.
  • Client population to be served and sensitivity to their issues.
  • How to access local labour market, government programs, services and networks of community resources.
  • Teaching and motivational skills.
  • MBTI, Personality Dimensions, Survivability and Strong assessment.
  • Canadian Standards and Guidelines for Career Practitioners.

NOTE: Bilingual status would be considered an asset

JOB DESCRIPTION

Reports to: TechWorks For Young Adults Program Manager

TechWORKS for Young Adults is an interactive platform allows young adults on Vancouver Island to navigate through self-directed modules, providing them with Online and Professional Job Search skills, Professional Communication skills and online Employer events. Program participant support is provided live and online through group debrief sessions, one-on-one video meetings and email. This role demands high levels of presentation and communication skills, the ability to think on your feet and considerable writing strengths.

The Facilitator is responsible for delivering engaging career development workshops through our online platforms. Priorities include developing and updating workshop curriculum in response to trends and client feedback, and teaching participants effective digital employment-related strategies. The Facilitator may also provide career coaching and direct assistance to participants.

RESPONSIBILITIES

Facilitation

  • Assess participants for program/session suitability, as required.
  • Facilitate groups in the digital career exploration and work search process, using recognized adult learning principles and techniques.
  • Develop, maintain, and update workshop curriculum on an ongoing basis.
  • Utilize knowledge of the labour market to assist participants with their job search needs.
  • Conduct orientations for all identified participants and assist them to register for individual and group on-line activities and direct them to the on-line library of resources and links.
  • Support client communication services such as e-mail, voice mail and live chat.
  • Track client inquiries, identify opportunities, and make recommendations related to improve services and to provide value-added services.
  • Assist participants in learning to use effective job search techniques, career decision making methods, and personal management strategies.
  • Conduct field trips to the facilities of employers and training providers
  • Development of curriculum and course materials.
  • Modify the program on an ongoing basis in order to meet the requirements and stated goals of participants and local businesses.
  • Development of participant list, end of month reports, and intervention closure forms.
  • Conducting one-to-one sessions with participants in the final week to determine next steps in their individual plans.
  • Develop and maintain relationship with potential employers, training providers, service providers and guest speakers on an ongoing basis.
  • Aware of trends in contract, virtual and online remote work.
  • Provide guidance in developing a job search strategy, identifying and matching career interests, skills and aptitudes, developing interview techniques and preparing a resume and cover letter, developing a personal LinkedIn profiles etc. both one to one or in on-line webinar formats.
  • Deliver group workshops on a variety of employment and settlement related topics to prepare participants for working in digitally-focused jobs using webinar tools.
  • Schedule guest speakers.

Administration

  • Maintain in-house client file management, database and client service statistics; report to and liaise regularly with Manager.
  • Maintain records and complete reports as required, to ensure appropriate data is available for ongoing service performance evaluation and monitoring.
  • Critique, proofread and provide participants with one-to-one support in resume, cover letter, and career portfolio development.
  • Ensure strict adherence to client confidentiality and all other professional codes of conduct.
  • Develop, maintain and update a database of employer information, including location, contact names, current number of staff, types of positions and hiring practices.
  • Evaluate results, record weekly activity and submit monthly reports to supervisor.

Connecting Participants with Work

  • Establish TechWORKS as a resource for local business to hire youth with enhanced digital skills.
  • Facilitate interviews and meetings between participants and potential employers.
  • Arrange work placements; provide on-the-job coaching, as required.
  • Monitor placements with assistance from the Job Developer to ensure that both client and employer needs are being met.
  • Implement identified on-the-job supports and required accommodation.
  • Attend case conferencing sessions with Job Developer and client to review individual client RTWAP goals and requirements.
  • Support participants in obtaining experience through job shadowing and volunteer activities.
  • Provide co-worker with updates and feedback on client interviews.
  • Participate in developing and presenting employability workshops.
  • Liaise with the Employment Counsellor to establish and support clear goals for each participant.

Standards of Performance

  • Works in the best interest of the organization at all times.
  • All decisions and actions are made to uphold the reputation and integrity of the ETHOS name and brand.
  • Excellent oral and written communication skills.
  • Strong organizational, interpersonal, problem-solving and decision making skills.
  • Confident in a group to communicate project requirements and important information.
  • Relationship builder.
  • Effective time management skills- ability to self-identify critical dates and key priorities to meet project deadlines.
  • Resourceful; thinks beyond status-quo to problem solve.
  • Computer hardware and software- Windows, Excel, Word, Outlook, PowerPoint.
  • Marketing and Social Media experience.
  • Works well with diverse populations and a willingness and ability to travel locally required.

 

TechWorks for Young Adults (TWYA) Youth Employment Counsellor (YEC)

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Relevant Post-Secondary education in Counselling, Education, Social Work, Psychology or a related field, or equivalent combination of experience and education. Preference for bachelor’s degree in Human Services
  • Training in Employment Counselling theories and processes and career assessment tools

EXPERIENCE:

  • Successful experience in counselling clients for career planning, vocational selection, job search, identifying and overcoming barriers to employment, and personal and career management
  • Work experience in marketing, sales and promotion
  • 3 to 5 years’ experience working with diverse client groups including youth
  • Business experience and existing contacts with employer community
  • Delivering services to diverse audiences using web-based tools, video conferencing and live chat functions
  • Familiarity with one or more of the following sectors is an asset: IT, Engineering; Financial Services, Human Resources; Sales & Marketing, Supply Chain, Trades, Healthcare, Youth.

RATED REQUIREMENTS:

Personal Suitability:

  1. Shows respect for diversity and ability to work effectively and productively with diverse clientele.
  2. Contributes as a team player and takes initiative.
  3. Maintains comfort with change and learning; demonstrates a commitment to professional development
  4. Possesses an awareness of one’s own capabilities and understanding of when to draw upon others’ expertise.
  5. Demonstrates a positive attitude and professional conduct.

Abilities and Skills

Ability to:

  1. Conduct program information sessions, intake interviews, and client eligibility checks
  2. Assist clients in developing realistic career goals and Return to Work Action Plans (RTWAP)
  3. Motivate students to complete and follow through with class assignments and goals set by the RTWAP
  4. Understand when and where to refer clients for further assistance to complete their RTWAP, or to alternative resources for clients with barriers
  5. Demonstrate proficiency in the use of Word, Excel, Outlook and Internet applications
  6. Make appropriate post-program referrals
  7. Conduct ongoing labour market research
  8. Consult with the Program Manager regarding matters of concern
  9. Manage multiple responsibilities and work cooperatively in a team environment
  10. Work effectively in a fast paced environment

Knowledge:

Knowledge of:

  • Adult learning principles
  • Local programs as well as a thorough knowledge of local and community employment and education-related programs and services
  • Job Search Strategies, current employment trends, labour market information and appropriate workplace behaviours with a focus on Digital Skills
  • LMI research, job search resources, online employment tools to help clients conduct a self-directed job search
  • Digital skills credentials and accreditation, employment pathways and transferable career choices
  • Local government programs, services and networks of community resources.
  • Teaching and motivational skills
  • MBTI, Personality Dimensions, Survivability and Strong assessment.
  • Canadian Standards and Guidelines for Career Practitioners

NOTE: Bilingual status would be considered an asset

JOB DESCRIPTION

Reports to: TechWorks For Young Adults Program Manager

TechWORKS is a digital employment skills program. This interactive platform allows youth on Vancouver Island to navigate through self-directed modules, providing them with Online and Professional Job Search skills, Professional Communication skills and online Employer events. In the role of Youth Employment Counsellor, participant support is provided live and online through group debriefs sessions, one-on-one video meetings and email. This role demands high levels of engagement, communication skills, the ability to think on your feet and considerable writing strengths

The Youth Employment Counsellor provides employment/career counselling via video conferencing and live chat. Priorities include developing effective interventions plans for participants, researching and evaluating applicable resources and assisting with participant employment goal-setting. The Youth Employment Counsellor provides career coaching and direct assistance to participants as needed.

RESPONSIBILITIES

Counselling

  • Counsel individuals regarding career planning and development, occupation selection, and work search strategies
  • Develop and implement counselling and intervention programs to assist clients in determining employment goals and means of attaining such goals
  • Work with clients to identify barriers to employment and strategies to overcome them and, where appropriate, refer to additional services for further assistance
  • Evaluate the effectiveness of counselling programs in resolving identified barriers to employment, and in making progress towards realistic and meaningful career/employment objectives
  • Provide supportive counselling to develop positive plans of action for employment and assist with the refinement of Return To Work Action Plans (RTWAPs)
  • Conduct weekly one-to-one employment counseling sessions as well as unscheduled sessions with program participants; provide crisis intervention as needed
  • Administer and interpret career assessment tools with clients one-to-one, in group sessions, or online, and provide guidance on suitable careers
  • Assist clients to find appropriate resource material, using computers, print resources and/or online applications

Administration

  • Maintain in-house client file management, database and client service statistics; report to and liaise regularly with Manager
  • Maintain records and complete reports as required, to ensure appropriate data is available for ongoing service performance evaluation and monitoring
  • Critique, proofread and provide clients with one-to-one support in resume, cover letter, and career portfolio development
  • Ensure strict adherence to client confidentiality and all other professional codes of conduct
  • Develop, maintain and update a database of employer information, including location, contact names, current number of staff, types of positions and hiring practices
  • Evaluate results, record weekly activity and submit monthly reports to supervisor

Connecting Participants with Employment

  • Facilitate interviews and meetings between clients and potential employers
  • Arrange work placements; provide on-the-job coaching, as required
  • Monitor placements to ensure that both client and employer needs are being met
  • Implement identified on-the-job supports and required accommodation
  • Attend case conferencing sessions with Job Developer and client to review individual client RTWAP goals and requirements
  • Support clients in obtaining experience through job shadowing and volunteer activities
  • Provide co-worker with updates and feedback on client interviews
  • Participate in developing and presenting employability workshops

Standards of Performance

  • Works in the best interest of the organization at all times
  • All decisions and actions are made to uphold the reputation and integrity of the ETHOS name and brand
  • Excellent oral and written communication skills
  • Strong organizational, interpersonal, problem-solving and decision making skills
  • Confident in a group to communicate project requirements and important information
  • Relationship builder
  • Effective time management skills- ability to self-identify critical dates and key priorities to meet project deadlines
  • Resourceful; thinks beyond status-quo to problem solve
  • Computer hardware and software- Windows, Excel, Word, Outlook, PowerPoint
  • Marketing and Social Media experience
  • Works well with diverse populations and a willingness and ability to travel locally required

 

TechWorks for Young Adults (TWYA) Job Developer (JD)

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Relevant Post-Secondary education in Business, Education, Social Work or a related field, plus business-related training in marketing and communications or equivalent combination of experience and education.
  • CCDP preferred

EXPERIENCE:

  • Business experience and existing contacts with employer community
  • Work experience in marketing, sales and promotion
  • 3 to 5 years’ experience working with diverse client groups
  • Strong technical skills and conversant on digital and social media applications.

RATED REQUIREMENTS:

Personal Suitability:

  1. Shows respect for diversity and ability to work effectively and productively with diverse clientele.
  2. Contributes as a team player and takes initiative.
  3. Maintains comfort with change and learning; demonstrates a commitment to professional development.
  4. Possesses an awareness of one’s own capabilities and understanding of when to draw upon others’ expertise.
  5. Demonstrates a positive attitude and professional conduct.
  6. Ability to create and maintain strong community connections.

Abilities and Skills

Ability to:

  1. Establish and maintain strong community and employer networks
  2. Conduct ongoing labour market research.
  3. Motivate participants to complete and follow through with job search activities.
  4. Assist participants in developing realistic career goals and action plans.
  5. Strong technology skills.
  6. Demonstrate proficiency in the use of Word, Excel, Outlook and Internet applications.
  7. Make appropriate post-program referrals.
  8. Manage multiple responsibilities and work cooperatively in a team environment.
  9. Work effectively in a fast paced environment.

Knowledge:

Knowledge of:

  • Local programs as well as a thorough knowledge of local and community employment and education-related programs and services.
  • How to access local labour market, government programs, services and networks of community resources.
  • Adult learning principles and facilitation of interactive group workshops.
  • Client population to be served and sensitivity to their issues.
  • Teaching and motivational skills.
  • Canadian Standards and Guidelines for Career Practitioners.

NOTE: Bilingual status would be considered an asset

JOB DESCRIPTION

Reports to: TechWorks For Young Adults Program Manager

TechWORKS is a digital employment skills program. This interactive platform allows youth on Vancouver Island to navigate through self-directed modules, providing them with Online and Professional Job Search skills, Professional Communication skills and online Employer events. In the role of Job Developer, participant support is provided live and online through group debriefs sessions, one-on-one video meetings and email. This role demands high levels of engagement, communication skills, the ability to think on your feet and considerable writing strengths.

The Job Developer (JD) assists participants to connect with appropriate employment. Through developing a professional relationship with the employer community, and other service providers who deal with employers, the JD identifies and assesses employment opportunities for participants. The JD’s main responsibilities include marketing the TWYA Program, connecting with local employers to research/generate employer-based work experience, community experience or volunteer placement activities, job shadowing and information interviews; matching participants with suitable employment opportunities; facilitating curriculum feedback sessions and other employer-based feedback; supporting clients on the job site until self-sufficient;  follow-up support services.

RESPONSIBILITIES

Employer and Community Involvement

  • Establish TWYA as a resource for local businesses to hire young adult workers through relationship-based marketing
  • Conduct program information sessions and presentations to market the program to employers, service providers, educational institutions and community agencies.
  • Develop, maintain and update a database of employer information, including location, contact names, current number of staff, types of positions and hiring practices, and follow-up on employment leads.
  • Visit businesses, employer workplaces and non-profits, to establish employer needs, clarify job requirements, identify sources, prospects and job leads.
  • Attend trade shows and events to network with employers; join local business associations.
  • Monitor ongoing employer satisfaction with placements and services.
  • Liaise with other service providers who are in contact with employers to ensure best results in job placements.

Job Acquisition, Retention and Sustainment

  • Develop a hiring practices questionnaire to obtain valuable information on how local employers hire.
  • Proofread and provide participants with one-to-one support in resume, cover letter, and career portfolio development.
  • Organize a process for referring suitable participants to employers.
  • Seek and generate new employer leads for participants.
  • Create opportunities for employment, including part-time and full-time paid employment placements, job shadowing, and informational interviews.
  • Arrange work placements; provide on-the-job coaching, as required.
  • Facilitate interviews and meetings between participants and potential employers.
  • Monitor placements to ensure that both participant and employer needs are being met.
  • Implement identified on-the-job supports and required accommodation.
  • Support participants in obtaining experience through job shadowing and volunteer activities.

Administration and Client Support

  • Liaise with Team to provide weekly updates on participant progress in job search and job placements.
  • Attend case conferencing sessions with Team and participant to review individual participant RTWAP goals and requirements.
  • Participate in developing and presenting employability workshops, when required.
  • Assist participants in determining employment goals and means of attaining such goals.
  • Work with participants to identify barriers to employment and strategies to overcome them and, where appropriate, refer to additional services for further assistance.
  • Assist participants to find appropriate resource material, using computers, print resources and/or online applications.
  • Ensure strict adherence to participant confidentiality and all other professional codes of conduct.
  • Facilitate career development, employment search and digital skills workshops, when staffing needs require.
  • Evaluate results, record weekly activity and submit monthly reports to supervisor.
  • Assist in the review of lesson plans, videos and other course material to ensure appropriateness and relevance, revises as required.
  • Consult with the Program Manager regarding matters of concern.

Standards of Performance

  • Works in the best interest of the organization at all times
  • All decisions and actions are made to uphold the reputation and integrity of the ETHOS name and brand
  • Excellent oral and written communication skills
  • Strong organizational, interpersonal, problem-solving and decision making skills
  • Confident in a group to communicate project requirements and important information
  • Relationship builder
  • Effective time management skills- ability to self-identify critical dates and key priorities to meet project deadlines
  • Resourceful; thinks beyond status-quo to problem solve
  • Computer hardware and software- Windows, Excel, Word, Outlook, PowerPoint
  • Marketing and Social Media experience
  • Works well with diverse populations and a willingness and ability to travel locally required

 

TechWorks for Young Adults (TWYA) Digital Skills Facilitator (DSF)

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Relevant Post-Secondary education in Computer Science, Web Development, Counselling, Education, Social Work, Psychology or a related field, or equivalent combination of experience and education.

EXPERIENCE:

  • Extensive experience in group facilitation, including computer and online applications.
  • Work experience in marketing, sales and promotion.
  • 3 to 5 years’ experience working with diverse participant groups.
  • Experience working in the technology sector.
  • Demonstrated knowledge of Job Search Strategies, current employment trends, labour market information and appropriate workplace behaviours with a focus on Digital Skills.
  • In-depth knowledge of LMI research, job search resources, and online employment tools to help participants conduct a self-directed job search.
  • Knowledge of digital skills credentials and accreditation, employment pathways and transferable career choices.
  • Experience with facilitating and presenting to diverse audiences using web-based tools and live chat functions.
  • Solid administrative skills and demonstrated use of Microsoft Office (Word, Excel, Outlook), various web browsers, Internet networks, on-line employment tools, webinar technologies and web development.
  • Ability to adapt to new technology in a continuously improving and changing work environment.
  • Familiarity with one or more of the following sectors is an asset: IT, Engineering; Financial Services, Human Resources; Sales & Marketing, Supply Chain, Trades, Healthcare, and Young Adults.

RATED REQUIREMENTS:

Personal Suitability:

  1. Shows respect for diversity and ability to work effectively and productively with diverse clientele.
  2. Contributes as a team player and takes initiative.
  3. Able to multi-task and maintain patience and diplomacy.
  4. Maintains comfort with change and learning; demonstrates a commitment to professional development.
  5. Possesses an awareness of one’s own capabilities and understanding of when to draw upon others’ expertise.
  6. Demonstrates a positive attitude and professional conduct.

Abilities and Skills

Ability to:

  1. Motivate students to complete and follow through with class assignments.
  2. Identify skill gaps in participants, and provide appropriate training.
  3. Excellent communication and teamwork skills and experience in providing training/guidance to non-technical participants.
  4. Assist participants in developing realistic career goals and action plans.
  5. Understand when and where to refer participants for further assistance to complete their Return To Work Action Plan (RTWAP) or to alternative resources for participants with barriers.
  6. Demonstrate proficiency in the use of Word, Excel, Outlook and Internet applications.
  7. Prepare program materials and ensures classroom intake readiness.
  8. Instruct and develop program curriculum.
  9. Make appropriate post-program referrals.
  10. Schedule speakers.
  11. Assist in the review of lesson plans, videos and other course material to ensure appropriateness and relevance, revises as required.
  12. Conduct ongoing labour market research.
  13. Consult with the Program Manager regarding matters of concern.
  14. Present program information to other services providers, or Service Canada sponsored Group Information sessions.
  15. Manage multiple responsibilities and work cooperatively in a team environment.
  16. Work effectively in a fast paced environment.

Knowledge:

Knowledge of:

  • Adult learning principles and facilitation of interactive group workshops.
  • Current trends and information in the technology sector.
  • Web development, web content creation, social media marketing principles, and coding.
  • Knowledge of Windows, file management, basic computer security and protection, and an understanding of computer networks.
  • Local programs as well as a thorough knowledge of local and community employment and education-related programs and services.
  • Participant population to be served and sensitivity to their issues.
  • How to access local labour market, government programs, services and networks of community resources.
  • Teaching and motivational skills.
  • Canadian Standards and Guidelines for Career Practitioners.

NOTE: Bilingual status would be considered an asset

JOB DESCRIPTION

Reports to: TechWorks For Young Adults Program Manager

TechWORKS for Young Adults (TWYA) is an interactive platform that allows young adults on Vancouver Island to navigate through self-directed modules, providing them with Online and Professional Job Search skills, Professional Communication skills and online Employer events. Participant support is provided live and online through group debrief sessions, one-on-one video meetings and email. This role demands high levels of presentation and communication skills, the ability to think on your feet and considerable writing strengths.

The Digital Skills Facilitator (DSF) for TWYA is responsible for workshop facilitation and one-to-one training in digital skills with a focus on employability. Priorities include developing and updating workshop curriculum in response to trends and participant feedback, and teaching participants effective digital employment-related strategies. The DSF also provides up to date LMI specific to the technology sector, and tailors training in response to the participants needs.

RESPONSIBILITIES

Facilitation

  • Assess participants for program/session suitability, as required.
  • Facilitate groups in the digital career exploration and work search process, using recognized adult learning principles and techniques.
  • Develop, maintain, and update workshop curriculum on an ongoing basis
  • Utilize knowledge of the labour market to assist participants with their job search needs.
  • Conduct orientations for all identified participants and assist them to register for individual and group on-line activities and direct them to the on-line library of resources and links.
  • Support participant communication services such as e-mail, voice mail and live chat.
  • Track participant inquiries, identify opportunities, and make recommendations related to improve services and to provide value-added services.
  • Assist participants in learning to use effective job search techniques, career decision making methods, and personal management strategies.
  • Development of curriculum and course materials.
  • Modify the program on an ongoing basis in order to meet the requirements and stated goals of participants and local businesses.
  • Development of participant list, end of month reports, and intervention closure forms.
  • Conducting one-to-one sessions with participants in the final week to determine next steps in their individual plans.
  • Develop and maintain relationship with potential employers, training providers, service providers and guest speakers on an ongoing basis.
  • Aware of trends in contract, virtual and online remote work.
  • Provide guidance in developing a job search strategy, identifying and matching career interests, skills and aptitudes, developing interview techniques and preparing a resume and cover letter, developing a personal LinkedIn profiles etc. both one to one or in on-line webinar formats.
  • Deliver group workshops on a variety of employment and settlement related topics to prepare participants for working in digitally-focused jobs using webinar tools.

Administration

  • Maintain in-house participant file management, database and participant service statistics; report to and liaise regularly with Manager.
  • Maintain records and complete reports as required, to ensure appropriate data is available for ongoing service performance evaluation and monitoring
  • Critique, proofread and provide participants with one-to-one support in online digital skills portfolio.
  • Ensure strict adherence to participant confidentiality and all other professional codes of conduct.
  • Update and contribute to a database of technology sector employer information, including location, contact names, current number of staff, and types of positions and hiring practices.
  • Evaluate results, record weekly activity and submit monthly reports to supervisor.

Administration and Client Support

  • Liaise with Team to provide weekly updates on participant progress in job search and job placements.
  • Attend case conferencing sessions with Team and participant to review individual participant RTWAP goals and requirements.
  • Participate in developing and presenting employability workshops, when required.
  • Assist participants in determining employment goals and means of attaining such goals.
  • Work with participants to identify barriers to employment and strategies to overcome them and, where appropriate, refer to additional services for further assistance.
  • Assist participants to find appropriate resource material, using computers, print resources and/or online applications.
  • Ensure strict adherence to participant confidentiality and all other professional codes of conduct.
  • Facilitate career development, employment search and digital skills workshops, when staffing needs require.
  • Evaluate results, record weekly activity and submit monthly reports to supervisor.
  • Assist in the review of lesson plans, videos and other course material to ensure appropriateness and relevance, revises as required.
  • Consult with the Program Manager regarding matters of concern.

Build Relationships with Employers

• Establish TWYA as a resource for local businesses to hire youth with enhanced digital skills.
• Attend trade shows and events to network with employers; join local business associations.
• Visit technology based businesses and employer workplaces to identify sources, prospects and job leads.
• Liaise with Employment Counsellors to identify appropriate candidates
• Conduct relationship-based marketing to employers to encourage them to hire participants and support them in their orientation to work.
• Create opportunities for employment, including part-time and full-time paid employment placements, job shadowing, and informational interviews

 

Business Works Central Alberta (BWCA) Business Coach

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Post-Secondary education in Commerce, Business Management, Marketing and Sales, Financial Planning or related.

EXPERIENCE:

  • 5+ years writing and reviewing business plans with ability to interpret
  • 3+ years business coaching experience with new entrepreneurs and diverse clientele
  • Group facilitation, including computer and online applications
  • Production of Forecasted Financial Statements and schedules, including Balance Sheets, Income Statements, and Cash Flow
  • Development of marketing plans and strategies, both traditional and online
  • Experience working with clients to identify and overcome barriers to employment and self-employment, including personal and professional management, preferred

RATED REQUIREMENTS:

Personal Suitability:

  1. Shows respect for diversity and ability to work effectively and productively with a diverse clientele
  2. Contributes as a team player while taking initiative to work independently
  3. Maintains comfort with change and learning; demonstrates a commitment to professional development
  4. Possesses an awareness of one’s own capabilities and understanding of when to draw upon others’ expertise
  5. Demonstrates a positive attitude and professional conduct
  6. A desire to inspire, motivate and mentor people are is a passion for you
  7. Enjoy networking and building relationships in the program and the community

Abilities and Skills

Ability to:

  1. Ability to work under pressure, manage competing priorities, meet deadlines
  2. Able to handle confidential information with discretion and adhere to professional guidelines (including those in the Canadian Standards and Guidelines for Career Practitioners), as well as relevant legal regulations and standards
  3. Establish and maintain productive and professional interactions with clients and assist individuals/groups towards self-understanding and self-development
  4. Assess clients for program/session suitability
  5. Assess business ideas for viability and be able to report using specific criteria
  6. Develop, deliver, revise, adapt and evaluate high quality personal and business related small group seminars and workshops to diverse clientele
  7. Develop, maintain and update curriculum for all programs on an ongoing basis
  8. Demonstrate proficiency in the use of Word, Excel, Outlook and Internet and Online workshop applications
  9. Utilize highly developed oral and written communication skills
  10. Manage budgets and client scheduling as required
  11. Prepare reports for purposes of reporting to management and government bodies

Knowledge:

Knowledge of:

  1. Small business development and management
  2. Marketing and sales, project and time management
  3. A variety of business types, industries and forms
  4. Business plans – ability to work with templates
  5. Current local wage, economies and working conditions
  6. Alberta Labour Laws and Employment Standards
  7. Local Federal and Provincial employment programs, as well as a thorough knowledge of local and community employment and education-related programs and services
  8. The career development process, barriers to employment/self-employment, and the Job Loss Cycle
  9. How local, regional, national and global labour markets function
  10. How to acquire and utilize labour market information
  11. Relevant income supports (e.g. Employment Insurance, Learner Income Support Benefits)
  12. Legal Matters
  13. Canadian Standards and Guidelines for Career Practitioners

JOB DESCRIPTION

Reports to: Business Works Central Alberta Program Manager

As a member of the Client Services Team, the Business Coach evaluates and guides new entrepreneurs in developing their concept ideas and business plans leading to successful small business launch and ongoing development. The Business Coach assists in all areas of concept and business planning to prepare the client for presentation of their business plan to the review panel, provides ongoing supports and advice to successful applicants, and monitors progress.

RESPONSIBILITIES

Recruitment

  • Assist the Team with recruitment activities, including orientation sessions, promotion and marketing of the program.
    • Provide clients, community partners and employers with information on the BWCA Program – in-person, online and via other marketing strategies.
    • Participate actively in social media to reach perspective clients.
    • Connect with employment agencies, the business community, government offices, and other publicly accessed agencies to share the program information and its benefits with these groups; ensure that brochures are available to local agencies and in targeted areas to reach key client profiles.
    • Assist with direct marketing to employer to recruit for guest speakers, mentors and Review Panel Members.
    • Attend community and networking events as needed/required.
  • Interview applicants for suitability to the program based on specified success indicators
  • Provide guidance to applicants to prepare and document their initial concept and application

Administration

  • Ensure the completion of concept workbooks and business plan workbooks for submission to the Program Manager. Complete staff comments and checklist before packages are sent to the Program Manager.
  • Maintain in-house client attendance records, database and client service statistics.
  • Maintain records and complete reports as required, to ensure appropriate data is available for ongoing service performance evaluation and monitoring; submit contributions to the monthly narrative of program activities and other reports as necessary.
  • Monitor and assess all program components; solicit and review client feedback throughout the phases.
  • Liaise with the Program Manager regarding client inquiries and/or issues.
  • Report and liaise regularly with Program Manager.

Business Coaching

Pre-Program

  • Provide clients with debrief after they complete entrepreneurial assessments.
  • Evaluate concepts for purposes of viability, financial capacity, skills, personal and business suitability, competitive impact of the new business on the local labour market; review and ascertain, in collaboration with the client, the proposed business project’s financial feasibility.

The following activities are primarily subcontractor roles but may also be assigned to staff


Business Development

  • Contact clients weekly during the program for coaching, mentorship, guidance and support.
  • Provide tailored tools and resources to support clients in developing business concepts, business plans and business plan financial statements.
  • Coach clients on conducting research as it relates to the technical development of their businesses (such as specific industry or product research, utilizing limited financial resources, employment standards, legislation requirements, marketing strategies).
  • Facilitate Entrepreneurial Skills Workshops, as required.
  • Review final copies of business plans; evaluate the plan and write a brief summary to recommend the plan if appropriate, or outline any relevant (and public) information for the review panel that will evaluate the business proposal.
  • Offer realistic alternatives, solutions and resources to clients whose businesses do not establish sufficient financial feasibility.
  • Ensure strict adherence to client confidentiality and all other professional codes of conduct.

Business Implementation

  • Support BWCA clients with sustainability of their business operations, suggesting relevant services and recommending other BWCA clients where appropriate.
  • Arrange mentoring partnerships between new business owners and successful BWCA Program alumni and other business leaders in the community.
  • Provide post-project mentoring support and bi-weekly follow-up for three months after clients exit the program.
  • Provide ongoing mentorship, coaching, and guidance to clients.
  • Provide guidance to clients on effective use of limited personal funds.
  • Deliver appropriate information regarding business income and taxation filing requirements.

 

Aboriginal Work Connections (AWC) Job Coach

ETHOS Career Management Group Ltd. is looking for a part-time Job Coach for our Cowichan Aboriginal Work Connections Program. The JOB COACHES – Job Developer/Facilitator (JC/JD) and – Employment Counsellor/Facilitator (JC/EC) work closely as a remote team.

DESCRIPTION AND QUALIFICATIONS

Job Coach Job Developer/Facilitator (JC/JD) – Working closely with the JC/EC, the JC/JD facilitates in the classroom and assists Participants in connecting with appropriate employment. Through developing a professional relationship with the employer community, and other service providers who work with employers, the JD/EC identifies and assesses employment opportunities for Participants. The JD/EC’s main responsibilities include connecting with local employers to research/generate employer-based work experience or volunteer placement activities, job shadowing and information interviews; matching Participants with suitable employment opportunities; supporting and monitoring Participants on the job site; and follow-up support services. Provides backup support for other service delivery positions when required.

  • Relevant Post-Secondary education in Human Services or Human Resources Management, and business-related training
  • Training in Employment Counselling theories and processes and career assessment tools
  • Experience in case management and counselling Participants in career planning, vocational selection, job search, identifying and overcoming barriers to employment, and personal and career management
  • 3 to 5 years’ experience working with Aboriginal Peoples
  • Experience with program administration and reporting
  • Work experience in marketing, sales and promotion
  • Business experience and existing contacts with employer community

Wage:  $25.00/hour

Position:  Part-time

Location:  Duncan

To apply, send your resume and cover letter to:  hr@ethoscmg.com

Aboriginal Work Connections (AWC) Job Coach

ETHOS Career Management Group Ltd. is looking for a part-time Job Coach for our Cowichan Aboriginal Work Connections Program. The JOB COACHES – Job Developer/Facilitator (JC/JD) and – Employment Counsellor/Facilitator (JC/EC) work closely as a remote team.

DESCRIPTION AND QUALIFICATIONS

Job Coach Job Developer/Facilitator (JC/JD) – Working closely with the JC/EC, the JC/JD facilitates in the classroom and assists Participants in connecting with appropriate employment. Through developing a professional relationship with the employer community, and other service providers who work with employers, the JD/EC identifies and assesses employment opportunities for Participants. The JD/EC’s main responsibilities include connecting with local employers to research/generate employer-based work experience or volunteer placement activities, job shadowing and information interviews; matching Participants with suitable employment opportunities; supporting and monitoring Participants on the job site; and follow-up support services. Provides backup support for other service delivery positions when required.

  • Relevant Post-Secondary education in Human Services or Human Resources Management, and business-related training
  • Training in Employment Counselling theories and processes and career assessment tools
  • Experience in case management and counselling Participants in career planning, vocational selection, job search, identifying and overcoming barriers to employment, and personal and career management
  • 3 to 5 years’ experience working with Aboriginal Peoples
  • Experience with program administration and reporting
  • Work experience in marketing, sales and promotion
  • Business experience and existing contacts with employer community

Wage:  $25.00/hour

Position:  Part-time

Location:  Duncan

To apply, send your resume and cover letter to:  hr@ethoscmg.com

JUNIOR SYSTEMS ADMINISTRATOR & WEB DEVELOPER

STATEMENT OF QUALIFICATIONS & JOB DESCRIPTION

ESSENTIAL REQUIREMENTS:

EDUCATION & EXPERIENCE:

  • Minimum 1 Year of experience in an IT administration and/or web development role.
  • Diploma in Information Technology or Systems Administration and/or Web Development or an equivalent combination of experience and education.

RATED REQUIREMENTS:

Personal Suitability:

  • Enthusiastic and willing to take on new challenges in a constantly evolving environment.
  • Ability to multi-task and maintain patience and diplomacy.
  • Self-directed and able to contribute as a team player.
  • Takes initiative.
  • Comfortable with change and learning.
  • Demonstrates a positive attitude and professional behaviour.

Abilities and Skills

  • Experience working under strict timelines while ensuring consistent attention to detail.
  • Excellent communication & teamwork skills and experience in providing training/guidance to non-technical personnel.
  • Ability to multi-task, including working on multiple projects and appropriately prioritize and manage workload.
  • Ability to manage workstations in Windows 7/10 based environment including Windows/software troubleshooting and hardware repair.

Knowledge:

  • Knowledge of Windows Server including Active Directory, Group Policy, as well as file share administration, domain security, and general day-to-day management tasks, such as adding user, administering groups, etc.
  • Linux Webserver administration experience including command-line based administration of Apache and NGINX servers utilizing MySQL.
  • Experience with SSH, SCP, and SSL/SSH/other certificate configurations.
  • Experience with backup and recovery procedures.
  • Knowledge of TCP/IP network fundamentals including, including the OSI Model, DNS, DHCP, VPNs, network security, and subnets.
    • Experience with Sophos UTM-based routers is an asset but no required.
  • Experience with MySQL/Marina database administration including command-line database management.
  • Experience writing SQL queries for data analysis purposes.
  • Web development experience and a firm grasp of HTML5 & CSS.
  • Visual design capabilities including UI/UX design experience and other front-end web design skills utilizing HTML/CSS
    • OR an understanding of HTML5 & CSS and strong interest in developing UI/UX design skills
  • Experience managing WordPress-based systems, including content/page design, system administration, and update/day-to-day management.
    • Experience with PHP and server-based web application development is an asset.
    • Experience with JavaScript is an asset.

 

JOB DESCRIPTION

Reports To: Manager of Information Technology

As a member of the LIT (Learning Innovations and Technology) Team the Junior Systems Administrator & Web Developer is vital to the continued efficiency of computer workstations, network, server infrastructure, and online services (primarily WordPress-based) at ETHOS Career Management Group. They are responsible for assisting the Manager of Information Technology in the management of all IT-related tasks and projects including but not limited to:

  • Assisting staff with computer use, troubleshooting computer issues, and generally supporting the day-to-day operation of IT systems and processes.
  • Configuring computer systems and assisting with the IT-related aspects of program start-up, both remotely and in-person.
  • Administering a Windows Server-based domain environment, including Domain controllers and file server management with a focus on implementing strong security measures to protect client data in accordance with BC law.
  • Monitoring and managing backups including disaster recovery testing.
  • Maintain consistent, concise, and detailed documentation of IT systems, policies, services, configurations, and others as required.
  • Managing and administrating a Sophos UTM-based office network including VPN tunnels between offices.
  • Managing online services and Linux-based virtual servers via SSH command-line management.
  • Developing and managing WordPress-based applications hosted on virtual servers.
  • Format plain text, image, and video content to produce dynamic, visually attractive and easy to use web pages.
  • Implementation of stringent security settings and policies to support the delivery of highly sensitive government programs.
  • Assist the Manager of Information Systems with long-term projects as requested.
  • Provide front-line support to facilitators utilizing web-enhanced, blended, and online content when they request assistance with online WordPress-based services or other technology used in the facilitation process.
  • Provide facilitators with best practices and help/advice in how to use and implement technology tools in a web-enhanced, blended or online learning context.
  • Work with the LIT Team to deliver and support technology-enhanced offerings for facilitators and clients.
  • Provide front-line facilitator and client support for users of our WordPress-based Learning Management System.
  • Create and customize passive resources to support facilitators and clients in the use of ETHOS’s learning technology tools and Learning Management System, such as training videos, FAQs, and Documentation.
  • Access to a vehicle is an asset as some traveling between Nanaimo and Duncan may be required.
  • Ability to work during off hours, such as weekends and evenings, may occasionally be required to perform tasks that can’t otherwise be completed during office hours.
  • Assisting in office activities, including moving of furniture and equipment, as needed.
  • Additional duties as required.

To apply, please email your Resume and Cover Letter to support@ethoscmg.com or apply through the Indeed posting here.

EXECUTIVE ASSISTANT

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Post-secondary education in business, office administration or human resources and/or an equivalent combination of on-the-job training and experience
  • Training in and excellent working knowledge of all Microsoft applications (including Windows, Word, Excel, Access, PowerPoint, Publisher, Outlook) and Adobe In Design/Photoshop

EXPERIENCE:

  • Several years experience providing administrative and executive level support
  • Experience with all aspects of human resources

RATED REQUIREMENTS:

Personal Suitability:

  1. Strong analytical, organizational and administrative skills
  2. Self-directed and motivated; open to change and learning
  3. Positive attitude and confidence in one’s ability to be successful
  4. Takes initiative and is ready to meet new challenges
  5. Strong desire to succeed
  6. Discretion when dealing with sensitive and confidential information
  7. Effective interpersonal skills for working with internal clients and colleagues, and with external clients at all levels of government, industry, labour and volunteer and non-profit organizations
  8. Adaptable, innovative and dependable

Abilities and Skills

Ability to:

  1. Analyze, write and evaluate policies, procedures, and systems to identify problems and recommend solutions
  2. Develop and maintain an effective liaison network with internal and external stakeholders, using professional interpersonal skills
  3. Work independently with little or no supervision
  4. Communicate orally and in writing at the expert level
  5. Prioritize and meet tight deadlines; manage competing priorities
  6. Compose, edit, format and thoroughly proofread all documents
  7. Handle confidential information with discretion and adhere to privacy laws
  8. Work diligently and capably under pressure, within designated time restraints
  9. Work well with colleagues and ensure open communication
  10. Remain flexible, proactive, resourceful and efficient with a high level of professionalism and confidentiality

Knowledge:

Knowledge of:

  1. Office procedures and equipment
  2. Windows, MS Office applications including Word, Excel, PowerPoint and Outlook, and the Internet
  3. Government funding and contracting processes and procedures
  4. Human resource practices and policies

JOB DESCRIPTION

Reports to: CEO

The Executive Assistant handles a wide range of administrative and executive support related tasks for the CEO.

The Executive Assistant may, from time to time, have the opportunity to perform additional tasks as requested by the CEO. These activities promote a learning environment and contribute to organizational succession planning.

RESPONSIBILITIES

General Office Coordination

  • Organize and maintain the ETHOS resource library, ensuring resources are meeting staff and leadership needs; maintain up-to-date inventory of resources
  • Order and maintain inventory of ETHOS marketing/promotional items and general office supplies
  • Maintain key inventory and distribute keys as appropriate to all staff
  • Coordinate new staff orientation
  • Handle general staff administrative enquiries and concerns
  • Ensure seamless equipment performance and assist with simple copier/ printer issues
  • Book professional development, travel and accommodations for staff, as required
  • Ensure ETHOS storage room is maintained in an orderly condition
  • Maintain health and safety standards

Online Workshops

  • Work with the Director of Information Services and Director of Product Delivery to administer the ETHOS online workshops for all clients, as well as other tasks relating to online workshops, as required

Administrative Services

  • Track program milestone targets and actuals; report findings
  • Attend Executive Team strategy sessions and monthly meetings; take and distribute minutes
  • Assist CEO with preparation of any and all presentation materials; including PowerPoint
  • Assist in the preparation and editing of proposals and government mandated documents
  • Assist in ETHOS annual project reviews
  • Compose/edit contracts and subcontracts as required
  • Maintain schedule of funder agreements, including milestones and end-dates
  • Document and analyze project/program statistics; report on numbers needed to meet/continue to meet agreement targets
  • Assist with and provide backup support documentation for budget preparation and needs forecasts
  • Confirm necessity of purchase orders and check for accuracy
  • Ensure cost efficiency of purchases including all office supplies, resource material, and office equipment
  • Compile, edit and distribute quarterly ETHOS Edition
  • Assist with events planning
  • Administer the staff fund and purchase employee gifts and incentives as directed
  • Access CEO’s voicemail/email messages in her absence, as required

Business Liaison

  • Liaise with building management, courier, telephone, janitorial, security and any other interdependent business to ensure good working relationships and efficient operation of ETHOS head office

Human Resources

  • Hire, motivate and maintain workforce
  • Performance evaluation
  • Coordinate professional development opportunities
  • Recruit and retain valuable employees
  • Land employment contracts
  • Train new employees

Business Works Central Alberta (BWCA) Client Services Representative – CSR

 

STATEMENT OF QUALIFICATIONS

ESSENTIAL REQUIREMENTS:

EDUCATION:

  • Post Secondary education in Human Services, Administration or related OR a combination of education, training, and experience
  • Training in or well-developed computer skills (Microsoft software applications, particularly Word, Excel, Access, Outlook, and Publisher)

EXPERIENCE:

  • 3+ years front line experience serving diverse clientele in a demanding and fast-paced environment
  • Extensive experience working in an online capacity
  • Experience working independently without direct supervision
  • Experience working with a with a remote Team
  • Preference will be given to those with experience providing service to unemployed clients
  • Those with self-employment experience preferred
  • Experience in creating and maintaining social media platforms (Facebook, Instagram, Twitter, LinkedIn etc.)
  • Knowledge of photo editing and content creation software

RATED REQUIREMENTS:

Personal Suitability:

  1. Highly motivated and able to take initiative without being directed
  2. High level of commitment to provide quality support and meticulous attention to all client issues
  3. Able to understand and communicate in a way that recognizes socio-cultural diversity
  4. Able to handle phone calls and requests from clients, community partners and the public in a pleasant, courteous and efficient manner
  5. Able to manage a variety of tasks in a calm, confident manner (multi-task)
  6. Aware of one’s own capabilities and understanding of when to draw upon others’ expertise and to make appropriate referrals
  7. Positive attitude when under pressure or confrontational situations
  8. Takes initiative to continually improve services and processes
  9. Comfortable with change and learning

Abilities and Skills

Ability to:

  1. Help clients to understand the mindset shift required to move from employment to self-employment
  2. Establish and maintain effective interpersonal relationships
  3. Prepare and maintain detailed records with regard to confidentiality and privacy legislation
  4. Work, interact and communicate with diverse clientele and community partners
  5. Market programs and services to ensure clients are referred appropriately
  6. Prepare and maintain accurate records
  7. Demonstrate excellent oral and written communication skills

Knowledge:

Knowledge of:

  1. Barriers to employment and issues with unemployment
  2. Business fundamentals
  3. Work options available to clients and the ability to encourage exploration of these options
  4. Modern office procedures and equipment
  5. Computer applications including current versions of Windows and Microsoft Word, Excel, Access, Outlook and Internet
  6. The local and regional community employment and employment related programs and services
  7. Provincial and Federal programs and services for the unemployed
  8. Relevant income supports (e.g. Employment Insurance, Income Support, etc.)
  9. How local, regional, national and global labour markets function

 

JOB DESCRIPTION

Reports to: Business Works Central Alberta Program Manager

As a member of the Client Services Team, the CSR plays a key role as the first point of contact for all who aces the program, by phone, email online, fax or mail. The CSR’s main priorities are to provide awareness, assist all off site clients requesting help to access information and services, refer clients as appropriate and support the Client Services Team. The CSR will help with the creation of marketing materials and will manage and maintain the social media platforms. In addition to maintaining a user friendly and welcoming reception area, the Client Services Representative provides registration services to clients, responds to enquiries from the public, and books intake and other appointments.

The Client Services Representative assists the Program Manager in ensuring all client eligibility criteria are met and client applications are accurate.

RESPONSIBILITIES

Client Service

  • Maintain current program materials.
  • Schedule intake meetings for potential clients; check client eligibility with the Funder; utilize a waitlist to track clients where the ideal monthly number has been exceeded.
  • Photocopy and prepare business plan submissions for adjudication.
  • Produce month-end and all other client activity reports in collaboration with the Manager and the Team.
  • Greet clients and provide reception duties, answering and determining the nature of incoming calls, booking client appointments and directing calls to appropriate authorities.
  • Respond to enquiries and requests for information, either in person or over the phone, from clients, the general public, business community, government agencies and community agencies while observing confidentiality guidelines.
  • Manage clients’ online enquiries, process online applications and refer to appropriate staff for other online services. Through the Instant Messaging Platform, the Coordinator will have direct access to clients, ensuring immediate assistance and support. Support the Learning Coordinator and Tech Coordinator with online activities as well as troubleshooting online issues on the Learning Management System.
  • Monitor public areas and maintain an awareness of office activity, recognizing and diffusing problematic and possible volatile situations, taking measures to avoid crisis situations by alerting appropriate staff and by taking action as defined by ETHOS Policies and Procedures.
  • Provide assistance, in person, over the phone and/or online to individuals and clients, some of whom may have emotional, physical or mental conditions or language difficulties that act as barriers to communication.
  • Book clients into orientation sessions, assessments, intake appointments and training workshops; direct to online orientation sessions where appropriate.
  • Assist applicable clients to complete and submit a Learner Income Support Application for Full-Time Study.
  • Provide information to callers regarding outside agencies and community based organizations that may help them to reach their goals.
  • Ongoing support and service management up to three months after program completion at which time the client is expected to be full-time self-employed.

Marketing/Referral

  • Provide clients, community partners and employers with information on the BWCA Program.
  • Direct clients to appropriate services and programs.
  • Ensure brochures are available to local agencies and in targeted areas to reach key client groups.
  • Create marketing material such as posters, brochures, and online ads.
  • Maintain social media platforms.

Administration

  • Assist the Program Manager in providing monthly narrative information on program activities.
  • Book and assist with client monitors.
  • Maintain effective file systems.
  • Update databases for client tracking and statistics.
  • Maintain reception area keeping all information up-to-date including adequate informational pamphlets, and ensuring area is tidy.
  • Enter monthly schedules into calendars; maintain lists of program participants; call and/or participants to confirm attendance.
  • Enter data from registration form into database.
  • Maintain smooth working operation of all equipment, including telephone system, photocopier, printers and fax machine.
  • Compile month-end data for front-end statistics and summary of front-end activities.
  • Provide clerical and administrative support to the Client Services Team including word processing, phone calls, data entry, photocopying, filing and maintaining reports for statistical purposes.
  • Perform opening and closing procedures.

*** Other duties as required and given the opportunity to do

Job Search Support Services Personnel (sub-contractor/on-call)

We are looking for career development professionals with job placement experience who are based in Penticton, Nanaimo, Surrey, Burnaby, and Coquitlam to work on a referral basis.

Qualifications: Post-Secondary Degree in a related discipline and CCDP with minimum of 2 years directly related experience in the provision of job search skills, resume and cover letter preparation and job placement services or an equivalent combination of education and experience. Preference for CRC/CCRC, RRP, CVP, MCVP, CVRP or alternate related designation.

View the full Job Posting Details for more details.

Wage: $27-$30/hour, depending on experience.

 

To apply: Please email resume, cover letter and copies of certifications to: hr@ethoscmg.com

Closing date: Open until filled

*Please note that applications are processed quarterly.

JOB DEVELOPER – Nanaimo

Reporting to the Program Manager and working in a team of two, the successful candidate will be responsible for four intakes of the TechWorks Program

Job Developer (JD) – the JD assists participants to connect with appropriate employment. Through developing a professional relationship with the employer community, and other service providers who deal with employers, the JD identifies and assesses employment opportunities for participants. The JD’s main responsibilities include connecting with local employers to research/generate employer-based work experience, community experience or volunteer placement activities, job shadowing and information interviews; matching participants with suitable employment opportunities; facilitating curriculum feedback sessions and other employer-based feedback; supporting clients on the job site until self-sufficient;  follow-up support services.

Location – Nanaimo; must have ability to travel.

 

Qualifications:

  • Relevant Post-Secondary education in Counselling, Coaching, Education, Social Work, Psychology or a related field, plus business-related training in marketing and communications or equivalent combination of experience and education.
  • Training in Employment Counselling theories and processes and career assessment tools
  • Extensive experience in group facilitation, including computer and online applications
  • Experience in counselling clients for career planning, vocational selection, job search, identifying and overcoming barriers to employment, and personal and career management
  • 3 to 5 years’ experience working with diverse client groups
  • Work experience in marketing, sales and promotion
  • Business experience and existing contacts with employer community
  • Strong technical skills and conversant on digital and social media applications

 

The successful candidate will have respect for diversity and proven abilities in working with diverse clientele with a wide range of barriers to employment. Awareness of one’s own capabilities and understanding of when to draw upon others’ expertise, a positive attitude and professional conduct, are vital.

How to Apply: Email a cover letter and résumé, specifying the position you are applying for in the subject line, to hr@ethoscmg.com